ALISSA CARPENTER is a workplace communications expert and the owner of Everything’s Not Ok And That’s Ok. She’s also the author of a book called “How to listen and be heard”. In this interview, we discuss how to harness differences in the workplace, why it’s important to have difficult conversations (rather than avoid them), and how to evaluate the appropriate medium of communication (IM, call, email, etc.).
(http://www.notokthatsokcoach.com/)
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Podcast production by Podcast Monster
Graphic design by Alfred Boland
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Original transcript
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