October 9, 17:00—18:45 CEST
Ends on October 9
Lisette Sutherland
9.51 from 68 reviews
Upcoming events:


Many online meetings are awful. From technical problems to agenda chaos. From people who take over the conversation, to the silent lurkers. Online meetings can quickly become a shambles. As a confident online meetings facilitator, how can you deal with all the problems that online meetings throw at you - and emerge looking productive and professional, time after time?

In this session, you will learn how to:

  • Prepare yourself and your participants to avoid technical challenges
  • Adapt your plan in the moment when the unexpected happens
  • Manage overwhelm - your own and your participants’
  • Help your group to recognise unhelpful behaviours and to establish clear shared norms and boundaries
  • Stop someone who talks to much, while encouraging the silent ones to participate
  • Re-engage participants who seem to have checked out
  • Recognise when a meeting should be stopped, and the best ways to do that.

If you can keep your head when all about are losing theirs and blaming it on you… you’ll be a meeting master!

This is an all-remote event: each participant is expected to join the video call from an individual device, in order to maximise engagement and participation. Our teaching focus will also be on all-remote meetings. 

Much of the material covered will also be relevant to hybrid meetings, where some people are in a room together and others are remote. But this meeting format introduces specific problematic issues, so a final, separate class will look directly at the topic.

We’ll start and finish on time, the technology will work seamlessly, and you’ll meet fellow-leaders who share your challenges.

We’ll be online together for 100 minutes. And we promise that it will be surprisingly enjoyable!

Book all five Remote Meetings Masterclasses and save £200! Click here >>>


Your Trainers


Author, speaker, consultant, trainer and coach based in London, UK. Leading on distributed diversity and communication clarity in complex contexts.

I'm a facilitator, coach and trainer - mostly working over the internet. Not long ago I facilitated what was probably the world's first "video unconference" in which 150 people self-organised to talk about the things that mattered to them.

I'm the co-author of a bestselling book, "Clean Language", which describes a precision inquiry toolkit which works especially well in complex systems. I coach using this methodology, and I also teach Clean Language to Agile coaches and others, mostly online. I'm the co-founder of the Rees McCann Partnership.


I am a remote-working German-born American living in the Netherlands and I am totally jazzed by the fact that it's possible to work from anywhere. In fact, it's not just possible; it's completely, productively workable—if you do it right.

From extensive research and first-hand experience, as well as from interviews with over 100 workers and manager/owners, I have collected a treasure trove of advice & action lists, pitfalls & solutions, and personal reports of individuals and teams engaged in doing great things—successfully—from wherever they happen to be.